Choosing the Best Remote Server Management Service

Remote Server Management

Every single byte of data that your business generates, receives, and processes, goes through your server. Servers never sleep. They ensure continual operations, while managing every bit of your network, and ensuring that it keeps working, without downtime.

Now, whether dedicated or general, servers are critical to the extent that downtime in your server may lead to a critical failure of the network. In other words, you cannot afford to let your server go down. So, you must monitor and manage your server at all times.

You may have an in-house server management team do it. But then, the key to maintaining server health is continual server monitoring and management. Besides, managing the various dimensions of a server, including server hardware, virtual machines, software, and applications, may prove daunting for the in-house IT team. It is here that a remote server management service provider proves helpful.

Remote server monitoring and management relieves you of the task of hiring full-time dedicated resources to keep up with your server needs. The remote team does it all remotely, in a cost-effective manner, and without letting its eye off your server even for a moment!

In this view, this blog deals with a few significant aspects associated with remote server management that touch the need for server management, the need for outsourcing it, a comparison between the in-house server management team, and an outsourced one, and how to find the best server management service provider for your company.

5 Reasons you need a Dedicated Remote Server Management and Monitoring Service

As servers continue to remain a critical element of your business, you must ensure you give your servers continual attention to help keep them running. A dedicated remote server management and monitoring services refers to assigning an exclusive engineer to the server owner. The engineer works as the extended team member of the server owner, but at a very less cost than an in-house one.

Now, the five reasons, which we will now discuss, will give a clear idea as to why your server deserves a dedicated, full-time remote server monitoring and management service. So, read more to know why to hire a remote server management service provider.

1. 24/7 Server Monitoring and Management

Your server is a complex center that houses the backend of several critical applications, workflows, and your network as a whole. Hence, it demands continual monitoring to identify problems and ensure quick resolutions without letting the system suffer.

Hiring a remote server management company helps you ensure constant server monitoring. Such companies have the technological and human muscle to facilitate round the clock server monitoring and management services. They help you set up systems and keep a close watch on your server to guarantee smooth functioning at all times.

Besides, you can reserve your in-house team to look after emergency patchwork, rather than engaging them in regular server upkeep and monitoring.

2. Assurance of Constant Server Security

Servers, after all, are systems, and systems are vulnerable to attacks and security threats. With technologies on the rise, critical elements such as servers turn even more prone to attacks, hacks, and threats. It isn’t as prudent to overwhelm your in-house team with the crucial job of server security, as they’ll already have a lot on their plate. So here, hiring a remote server team proves advantageous.

The remote team keeps a constant watch on your server. It patches a wide range of server vulnerabilities with timely updates and keeps your server and business data perpetually secure.

3. Minimize Server Downtime

Server downtime may prove catastrophic to a business, especially the ones directly serving users or consumers. Downtimes, especially the longer ones, don’t restrict themselves to causing financial damage, but also loss of priceless consumer trust, loss of brand loyalty, and therefore reputation.

So, why not hire a remote server management and monitoring team? The most significant advantage of hiring a remote server team is 24/7 monitoring. The monitoring team watches the server constantly and is proficient enough to identify problems that may result in downtime.

Their expertise and experience of several such server problems daily, ensures proactive solutions, thereby minimizing the server downtime to a considerable extent.

4. Focus on the Core Business

Server maintenance, monitoring, and management are crucial aspects of your business, but not the only ones. You’ve got a plethora of other business activities to grow your business.

Partnering with a remote server management company keeps you away from the routine server-related problems. The remote team deals with the routine concerns efficiently without necessarily involving you in it. The remote server services provider will take care of server monitoring, server security, custom installation, server migration, and concerns alike.

As a result, you get more time to focus on your core business, while your remote server vendor works round the clock to keep your server up and running at all times.

5. Technical Upper Hand over Competitors

Remote server management companies stay abreast of the latest tools, techniques, and technologies that contribute to server health. As server monitoring and management is their core responsibility, they prove far better than an in-house server team that may remain occupied with other critical KRAs.

Besides, some remote teams walk the extra mile to recommend server upgrades and improvements. They also offer other essential services such as on-demand administration, periodic server maintenance that includes updates, securing, and optimization. These factors give you the upper hand over your competitors that may not have such competence at their disposal.

Hire Inhouse Team Vs Remote Server Management Team

A lot of companies live with the dilemma of whether to hire an in-house team to manage server activities or hire a remote server management team to take care of everything associated with it. If you, too, are in such confusion, weighing both the options against each other will help you figure out the right alternative for your server environment and needs.

Inhouse Server Management Team

So, let us begin with assessing server management through an in-house team. Your in-house IT team works exclusively for you and stays thorough with your server requirements. But, an in-house IT support team, often, handles multiple activities at a time. Hence, it may not always be prepared for an unusual server-related instance in the network. That contributes to increased downtime.

Besides, building an efficient server team takes time. You’ve got to handpick resources to ensure continual and consistent server operations. Not just time, but it also incurs money, as these resources demand high salaries, let alone managing luggage such as employee administration.

Your in-house team may not be able to monitor the server during the nights or beyond working hours. Servers are complex machines, and a moment of delay may result in a substantial failure, bringing business activities to a halt! So, in other words, you cannot rely on an in-house team entirely.

Outsourced Remote Server Monitoring and Management Team

Server monitoring and management is an intricate task that demands experienced and certified server support staff and engineers to keep the server up and running. Outsourcing server management to a remote team refers to a lot of sustainable benefits.

The first one, of course, is to do away with recruitment. Besides, you don’t have to manage employee administration costs. The server administration company assigns a team or a server engineer, depending on your needs, and also on what’s more beneficial to you. So, here you don’t nurture the team as your employees, but yet, they monitor the server round the clock for you.

Hiring a server management team saves you both cost as well as time, which you may otherwise spend in-house managing resources. An external dedicated remote server engineer comes at 1/3rd the total cost of a full-time resource for the same job!

Besides, the external team has the necessary experience and expertise in managing a wide range of servers. So, it doesn’t have to devise solutions. They’ve got customized ones ready for you for almost every occasion. This helps you save time and reduce server downtime.

Dealing with a remote server monitoring and management team includes leveraging the benefits of constant updates, consultation expertise, and relieving yourself of the job of server management to take care of the business.

By now, you must have made up your mind! It is better and more profitable to outsource server management to an external vendor, rather than burdening your IT team with all the tasks relating to it.

Why you should Outsource Server Management and Monitoring?

The benefits of outsourcing server management and monitoring are quite evident now. The benefits don’t just limit themselves to leveraging technical proficiencies of the remote team but extend to cost savings, saving efforts, and giving your serve constant, round the clock attention. Let us take a quick look at some of the surefire seven benefits of hiring a remote server management and monitoring team.

  1. 24/7 Monitoring : The team monitors the server throughout your business hours and beyond them as well. It also rescues if the server is slow, or turns unresponsive due to some reasons.
  2. Server Audits : The remote team conducts a regular check on the server performance and security, thereby conducting a comprehensive audit to ensure optimal efficiency.
  3. Regular Updates : The team stays updated with the latest software, compliance measures, security tools, and performance-related tools, and techniques to guarantee a quick response and high-speed operations.
  4. Backup Management : The remote ensures constant backups to avoid data loss. Besides, it also monitors and tests backups to assure the clients of its reliability.
  5. More Server Uptime : Partnering with the right server management and monitoring company helps you achieve more uptime, and reduces your downtime considerably.
  6. Server Security : Your server remains under constant monitoring. You don’t have to worry about threats, or hacks, or server attacks. The remote team keeps the server secure throughout.
  7. Save Time in DIY Server Management : If server management and monitoring isn’t your core business, then why spend time doing it? Outsourcing saves your time, and you can focus on what you do best!

Remote IT Server Management Services – Things to Consider

A comprehensive remote IT server management service provider should provide you with all the above services. If the provider does, you don’t have to micro-manage your server, except for paying the monthly server management fee. Hence, your choice of vendor proves critical. So, let us now move on to see how to choose a remote IT server management service provider.

1. Types of Server the Team can Manage Remotely

Check out the remote server management capabilities of the team. An experienced service provider should be able to manage multiple kinds of servers remotely. Choose the one that does from the viewpoint of sustainable engagement.

2. Tools and Techniques used for Remote Server Management

Tools and techniques play an essential role in remote server management. Before you sign the agreement, make sure you check the tools and techniques that the remote team uses for remote server management. While the use of the latest tools is essential, the use of relevant tools for your type of server is more important here. So, check if the tools and the techniques they use are appropriate in your context.

3. Team of Skilled, Certified and Experienced Resources

Server support engineers must at least have a Computer Science Engineering from a reputed university. Additional relevant certifications are also desirable. So, check the remote team’s skills, certificates, and whether they’ve got the relevant experience of handling your type of servers or not. A service provider that offers resources with all these capabilities, and qualifications must constitute your choice.

4. Gather Client Feedback

Real-time feedback of the existing and past clients will help you gauge the vendor better, and also facilitate an answer to a lot of questions you may have on your mind. Besides, it will help you evaluate the prospect vendor on other concerns, such as customer satisfaction and technical support.

FidelTech – The Remote Server Monitoring and Management Service Provider

FidelTech’s diverse experience and proven expertise in managing a wide range of enterprise-level servers qualify it as the best remote server management partner.

It offers customized server management packages, along with the best technological and certified human resources such as technical support specialists, engineers, and administrators. FidelTech provides both dedicated support as well as shared support to meet your server needs in the best possible way.

FidelTech’s server management teams work relentlessly to guarantee optimal server operations. You save time and money to focus on the more important aspects of your business. For comprehensive customized server management services and packages, connect with FidelTech at

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