Translating OS & Apps Based on IOS

Case Study translating OS and app base-01

Customer:

iOS based device manufacturer and one of the top brand in Mobile and Computer devices.

Problem:

Needed to localize their apps into Hindi with day to day and easier to understand friendly language so as to expand their customer-base in India.

Challenges

  • Needed to translate complete OS, help files, Apps and Sales material adding up to 70000 words a month.
  • Required to source translators with proficiency in Hindi and English languages and technical know-how.
  • Making resources familiar with the client devices, software, apps, and platforms.
  • Constant quality monitoring.

Solution

  • Identify and onboard suitable translators having good Hindi translation knowledge and knack for technology.
  • Develop precise Style Guide and Glossary to maintain uniformity and consistency.
  • Train translators to use proprietary translation tools and have a first-hand experience of the client devices.
  • Familiarize linguist with OS and the apps which need to be translated.
  • Perform continuous translation and review cycles followed by on-device testing, bug logging, and fixing.
  • In some cases, resizing of UI component was required since Hindi text takes more space on screen as compared to English text.
  • Continuous monitoring of quality and sharing feedback.

Process

Translating OS & Apps Based on IOS

Result

With focus on language and language quality, Fidel was able to completely translate client’s Mobile Operating System as well as all their Apps into Hindi with optimum quality. This resulted in continuous business and longtime collaboration with the client. Fidel Tech has been successfully working with this client for the past three years and have added another language “Japanese” in the scope. Also, client has started localization of its Desktop and Laptop based Operating System in mid-2017 and Fidel is the only contact point for Hindi Language.