RPA for Logistics Industry in Japan

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RPA in Logistics – Overview

Logistical operations are principally comprised of storing, transporting and delivering items in a safe, secure, timely, and efficient manner. The objective is pretty simple and sorted. Nevertheless, logistics involves a lot of complex operations including incoming and outgoing items, inventory management, space management, transport management, invoicing, billing, accounting, and many others. The manual management of all these operations, of course, could be quite cumbersome, especially, when the work volumes and the logistical movements are extremely high. Besides, since logistics deals with transporting and delivering goods of varying sizes, one cannot really afford to commit manual errors, the chances of which are very high when things are manually managed.
As with other business operations, there’s another aspect to it, and that is engaging a large chunk of your productive hours or/ and productive resources for something that’s apparently unproductive or absolutely mechanical, and doesn’t require too much or, in fact, no manual intervention, when automated.

How does RPA help in Logistics?

Robotics Process Automation, although developing and emerging, is a well-known concept, and its application in the logistics industry too, in a short time, has turned to be widespread. Of course, there are several advantages of RPA application in logistics. However, as we’ve already seen logistical functions are comprised a lot of strenuous manual tasks, particularly, when the business volume is high, or the resources are dealing with a high season, and that’s something defining the need for RPA in logistics.
RPA, with its fundamental motive of automating mechanical tasks, is found to be improving the supply chain efficiency through the deployment of software bots to go through the emails, automating the onboarding process of customers and new accounts in the business, and automating customer responses and appointment scheduling thus ensuring that the customer service representatives are left with a better and higher bandwidth to focus on the more productive and quality part. Besides, RPA helps eliminate the tedious manual data entry tasks from the internal systems to the B2B portals, and also helps to collect structured and unstructured data through various formats and process it to yield business ready information which could, in turn, be used for informed and quick decision making.

Automation Challenges in Logistics

Despite the benefits of RPA, and despite the fact that a lot of companies are resorting to RPA, the logistics industry, otherwise, has been a slow adopter of newer technologies. That’s a challenge with the logistics industry though, and not with RPA. But, it is the resistance in the first place that delays and complicates things up. Also, the existence of pre-automated functions, along with a completely unique functioning of various operations within the logistical arena that requires a customized automation solution, at times, make the introduction of new-age automation systems a challenge.
Besides, automation in logistics is intricate, as it involves various functions such as procurement, distribution, order management and processing, warehouse management, inventory management, and many others. Each of these business functions requires a tailored approach to automation, and which is why the automation costs are generally high in the logistics industry. Besides, the need for quicker responses and managing huge data volumes are another automation concerns in logistics.
RPA, as a new-age automation technology, is an apt solution to all the complexities involved in logistical operations.

Benefits of RPA in Logistics Companies

  • Improved customer experience and service
  • Scalable operations
  • Expedited operations
  • Higher operational efficiency
  • Faster data processing, resulting in the availability of real-time information
  • Quicker and informed decision making
  • Faster communication
  • Reduction in manual errors

Examples of Robotic Process Automation in Logistics Industry

Case Study 1

Document handling and management is an inherent dimension of logistics. The delivery, transportation, storage, and the billing process involves several documents, and the management of which, becomes a challenge, and all the more time consuming for the administrators. Automation Anywhere’s RPA solutions have helped a global company automate the document management part, and result in a saving of around 0.4 million USD every year.

Case Study 2

Another global logistics player had issues with the billing management part, and some other operational processes as well. Automation Anywhere, through its RPA solutions, brought a reduction of around 25% in the turnaround time and the efforts required to manage the mundane and monotonous tasks.

Case Study 3

There have been many other use cases, wherein, RPA has helped resolve payment disputes, generating and collecting invoices, automating the scheduling of appointments, shipment tracking and scheduling, and many others.

RPA solution in Japan - Automation Anywhere Sales, Service and Support in Japan

Logistics is one of the prominent industries in Japan and is mostly concentrated in cities like Aichi, Osaka, Kanagawa, Fukuoka, and Chiba. Fidel is Automation Anywhere’s RPA associate in Japan, offering a comprehensive range of the following RPA services.

  • RPA requirement assessment
  • Designing process specific and result-based RPA solutions
  • RPA testing and execution
  • Generating RPA sales
  • Offering 24/7 RPA technical support to ensure smooth functioning.

Since RPA mimics human actions and automates them to expedite them and deliver higher efficiency levels as compared to manual operations, it could be easily deemed to be the future of automation. And, with many industries across the world readily embracing it, it is only projected to grow in the near future. If you are a business owner looking forward to tailor-made and result-oriented RPA solutions in Japan, you must partner with FidelTech.

Logistics companies in Japan can implement RPA for tasks and processes like - Scheduling and tracking shipments, Generating and collecting on invoices, Securing proofs of delivery. For more information on Fidel - Automation Anywhere RPA services in Japan, get in touch with us.

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