There is a huge shortage of SAP professionals in Japan and clients seek support on various fronts. Migration from SAP R3 to HANA in coming years is a growing requirement while changes & supporting existing instance or integrating it with 3rd party software or training and user support are few other requirements.

Fidel provides services in following areas –

Business analysis and requirement gathering –

Communicating with Japanese business users and gathering requirements and documenting the same Is crucial for any project. Fidel dispatches BAs with SAP background or functional - domain understanding to collect the requirements.

Customization –

Fidel has put together team members at client site for customization. These are experienced bilingual engineers who work with client teams across different locations in Japan.

User Support & Training –

Post implementation there is a need to support users or train the users in Japanese & English. Fidel has dispatched in past bilingual SAP support staff.

In Japan, primarily more demand is seen for SAP SD, MM, FICO modules.

**Fidel has not done any turnkey project rollout across different regions on its own. Fidel has participated in projects through resourcing, documentation and support.

**Fidel India is an SAP partner for SAP UI Hindi localization.

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