ServiceNow Services
Fidel ServiceNow Offering
ServiceNow is a leading digital transformation global solution. While Fidel is not a direct partner and is not a reseller, Fidel has developed expertise in implementation and services. ServiceNow is a highly customizable enterprise cloud service to automate operations such as IT helpdesk, asset management, enterprise service management, virtual support workflow covering all aspects of a customer’s service lifecycle to provide proactively.
Fidel Technologies has a dedicated team of highly trained, experienced and Certified ServiceNow professionals supporting the customer through offshore development center setup. The ServiceNow team is ready to assist you with their technical expertise in integration, development and ongoing management of projects.
Fidel adopts an organized and systematic approach towards serving ServiceNow clients. A majority of ServiceNow clients facing resources and expertise issues. Therefore, considering the difference that exists in client domains, and also their varying requirements, Fidel team offers customized solutions to each and every ServiceNow client, thereby ensuring customer satisfaction in every case.
Once the client has decided to implement ServiceNow, Fidel works closely with the client and helps with the implementation, administration and customization to suit their internal digital transformation needs.
We also have a Multilingual Team to support ServiceNow projects in other than English language. We offer ServiceNow support in Japanese.
Fidel ServiceNow Resources
Off-site/Remote ServiceNow Resource
Get our dedicated experienced ServiceNow team. They will work on your project as per your instructions. Perfect remote support for your projects.
Project Outsourcing
Let our professional ServiceNow team handle your projects. Our team will give end to end Project management and delivery.
On-site ServiceNow Resources
Get an optimum result with our ServiceNow professional resources for onsite work. Our experts will work from your location to serve in real time.
Fidel ServiceNow Services
ServiceNow has various modules but few key modules are
ITSM
Achieve new insights by integrating to the most inventive ITSM solution to deliver services that amaze your users and increase productivity.
ITOM
Acquire brilliance across infrastructure and apps, maintain service health, and optimize cloud and license spend. To provide high-productive business services.
ITBM
Align your work to business preference and decrease time to market. Drive planned portfolio organizing and implementation.
GRC
Governance, risk management, compliance activities, and brilliant automation into your digital business processes to continuously monitor and prioritize risk.
CMDB
To successfully manage and enhance your systems, you need to know exactly what assets are in your IT environment and have current, accurate configuration data.
HR
To deliver great employee experiences to your organization by implementing the HR service application. The benefit of delivering fast and personalized service and gain employee productivity.
CSM
Customer Service Management is to solve difficult problems end-to-end. Proactively fix queries and prompt action to resolve familiar demands more swiftly and efficiently.
Fidel has certified ServiceNow engineers and works with clients to offer following services around the above ServiceNow modules-
- Administration
- Customization and scripting
- Operations and maintenance
Multilingual ServiceNow Support
Fidel specializes in multilingual ServiceNow support! Offering this as an exclusive service, Fidel intends to help entrepreneurs overcome the language barrier, and avoid letting it turn into a roadblock for their business.
Fidel employs a team of well-trained and customer-centric professionals that possess comprehensive domain as well as language expertise.
ServiceNow Japanese Support
ServiceNow is among the largest infrastructure management and support software in the Japanese business arena.
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ServiceNow FAQ’s
Check out the Frequently Asked Questions about ServiceNow
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ServiceNow Domains
Healthcare
Focused on Patient-centric and reduce staffing to hasten productivity with multilingual ServiceNow.
Finance
To improve and increase financial close from a single location with multilingual ServiceNow.
Government
Enhance IT security and citizen experience with multilingual ServiceNow for government sector.
Telecommunication
Connect new technologies to increase acquisition and retention also to Identify and mobilize resources with multilingual serviceNow for telecom sector.
Manufacturing
Integrate and innovate with multilingual serviceNow to improve productivity in manufacturing sector.
Education
Achieve greatness in learning and protect research and data by giving security a boost with multilingual serviceNow for education sector.