{"id":103,"date":"2023-12-29T19:00:28","date_gmt":"2023-12-29T10:00:28","guid":{"rendered":"https:\/\/www.fideltech.com\/case-studies\/?p=103"},"modified":"2025-04-14T18:52:52","modified_gmt":"2025-04-14T09:52:52","slug":"hr-onboarding-workflow-servicenow-casestudy","status":"publish","type":"post","link":"https:\/\/www.fideltech.com\/case-studies\/hr-onboarding-workflow-servicenow-casestudy\/","title":{"rendered":"HR Onboarding Workflow"},"content":{"rendered":"\n[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_image src=&#8221;https:\/\/www.fideltech.com\/case-studies\/wp-content\/uploads\/2023\/12\/HR-Onboarding-Workflow.jpg&#8221; alt=&#8221;HR Onboarding Workflow&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_fullwidth_image][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;2px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_post_title meta=&#8221;off&#8221; featured_image=&#8221;off&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; title_text_align=&#8221;left&#8221; custom_margin=&#8221;0px||||false|false&#8221; custom_padding=&#8221;30px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_fullwidth_post_title][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;25px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row module_class=&#8221;inner-page&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<h3>Requirement<\/h3>\n<ul>\n<li>HR Onboarding module.<\/li>\n<li>Create a custom workflow to match the client\u2019s process.\n<ul>\n<li>Level 1 approval<\/li>\n<li>Level 2 approval<\/li>\n<li>Manage events<\/li>\n<li>Manage Tasks<\/li>\n<li>Manage Notifications<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h2>About the client <\/h2>\n<ul>\n<li>Major SI company in Japan providing technology-enabled solutions to all its clients across the globe.<\/li>\n<li>The idea was to create workflow to match client\u2019s process of employee onboarding.\n<\/li>\n<\/ul>\n<h3>Solution<\/h3>\n<ul>\n<li>Activate HR plugins.<\/li>\n<li>Create custom work flow to match the client\u2019s onboarding process.<\/li>\n<\/ul>\n<img decoding=\"async\" src=\"https:\/\/www.fideltech.com\/case-studies\/wp-content\/uploads\/2023\/12\/hr-onbording-workflow-solution-1.png\">\n<h3>Execution<\/h3>\n<ul>\n<li>Agile Scrum (Managed through JIRA provided by client)\n<ul>\n<li>Product Backlog<\/li>\n<li>Sprint Planning \u2013 Sprint Backlog<\/li>\n<li>Daily Stand Up<\/li>\n<li>Sprint Review Meeting<\/li>\n<li>Sprint Retrospective Meeting<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li>Estimation\n<ul>\n<li>1 sprint (2 weeks)<\/li>\n<li>1 stories (complex [8 \u2013 10 days])<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n<ul>\n<li>Deliverables\n<ul>\n<li>Update Sets<\/li>\n<li>Status Reports<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3>Sample Stories<\/h3>\n<ul><li>Create a workflow to match the onboarding process of the client.\n<ul><li>Complexity: Complex\n<ul>\n<li>Multiple levels of approval<\/li>\n<li>Multiple Task Creations<\/li>\n<li>Multiple Events Creations<\/li>\n<li>Multiple Notifications Creations<\/li>\n<li>Multiple Conditions<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Section&#8221; module_class=&#8221;footer-cnt&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#103e66&#8243; custom_margin=&#8221;||-27px||false|false&#8221; custom_padding=&#8221;||30px||false|false&#8221; hover_enabled=&#8221;0&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.17.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.17.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<h2 style=\"color: #ffffff;\">Is this Case Study interests you?<\/h2>\n<p style=\"color: #ffffff;\">If you found this case study similar to your requirement OR interested to get our services, please connect with us using form. We will be happy to respond.<\/p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<p><span><\/span><\/p>\n<h3 style=\"color: #ffffff;\"><i id=\"et-info-phone\"><\/i>Call us<\/h3>\n<p><a href=\"tel:03-6261-3309\" onclick=\"gtag('event', 'generate_lead', {'event_category': 'engagement','event_label': 'Footer Phone Japan','value': '03-6261-3309'});\">03-6261-3309<\/a><\/p>\n<p><span><\/span><\/p>\n<h3 style=\"color: #ffffff;\"><i id=\"et-info-email\"><\/i> Email us<\/h3>\n<p><a href=\"mailto:infofidel@fideltech.com\" onclick=\"gtag(('event', 'generate_lead', {'event_category': 'engagement','event_label': 'Footer Email Japan','value': 'infofidel@fideltech.com'});\">infofidel@fideltech.com<\/a><\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.17.1&#8243; _module_preset=&#8221;default&#8221; 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Create a custom workflow to match the client\u2019s process. Level 1 approval Level 2 approval Manage events Manage Tasks Manage Notifications About the client Major SI company in Japan providing technology-enabled solutions to all its clients across the globe. The idea was to create workflow to match client\u2019s process of employee [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":251,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"2880","footnotes":""},"categories":[14],"tags":[],"class_list":["post-103","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-software-development"],"_links":{"self":[{"href":"https:\/\/www.fideltech.com\/case-studies\/wp-json\/wp\/v2\/posts\/103","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.fideltech.com\/case-studies\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.fideltech.com\/case-studies\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.fideltech.com\/case-studies\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.fideltech.com\/case-studies\/wp-json\/wp\/v2\/comments?post=103"}],"version-history":[{"count":11,"href":"https:\/\/www.fideltech.com\/case-studies\/wp-json\/wp\/v2\/posts\/103\/revisions"}],"predecessor-version":[{"id":314,"href":"https:\/\/www.fideltech.com\/case-studies\/wp-json\/wp\/v2\/posts\/103\/revisions\/314"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.fideltech.com\/case-studies\/wp-json\/wp\/v2\/media\/251"}],"wp:attachment":[{"href":"https:\/\/www.fideltech.com\/case-studies\/wp-json\/wp\/v2\/media?parent=103"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.fideltech.com\/case-studies\/wp-json\/wp\/v2\/categories?post=103"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.fideltech.com\/case-studies\/wp-json\/wp\/v2\/tags?post=103"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}