Bank IT Infra Support Japan – The client is a prominent banking organization with a strong presence across multiple regions, catering to a wide range of financial services. Their operations depend heavily on a robust and secure IT infrastructure<\/a> to ensure smooth and uninterrupted banking services. Over time, several of their mission-critical servers had reached End of Life (EOL), both in terms of hardware and operating systems, which posed serious risks to performance, security, and regulatory compliance.<\/p>\n The client engaged Fidel to modernize their IT infrastructure<\/a> by upgrading their existing servers and migrating all associated services to the latest Windows Server 2025 platform. The key requirements included:<\/p>\n Service:<\/strong><\/p>\n Hardware Server Upgrade and Active Directory Migration<\/p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”15px|15px|15px|15px|true|true” border_radii=”on|15px|15px|15px|15px” box_shadow_style=”preset1″ global_colors_info=”{}”][et_pb_blurb alt=”Simulating Time-Sensitive Scenarios” icon_alignment=”left” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”] Languages:<\/strong><\/p>\n English<\/a> & Japanese<\/a><\/p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”15px|15px|15px|15px|true|true” border_radii=”on|15px|15px|15px|15px” box_shadow_style=”preset1″ global_colors_info=”{}”][et_pb_blurb alt=”Understanding Complex Workflows” icon_alignment=”left” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”] Client Location:<\/strong><\/p>\n Japan<\/p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”2″ make_equal=”on” module_class=”inner-page” _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”15px|15px|15px|15px|true|true” border_radii=”on|15px|15px|15px|15px” box_shadow_style=”preset1″ global_colors_info=”{}”][et_pb_blurb alt=”Creating Reliable Test Data for Company Profiles” icon_alignment=”left” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”] Technologies & Tools Used:<\/strong><\/p>\n During project execution, several technical and operational challenges were encountered:<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ use_custom_gutter=”on” gutter_width=”2″ make_equal=”on” module_class=”inner-page” _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.18.0″ _module_preset=”default” custom_padding=”15px|15px|15px|15px|true|true” border_width_all=”1px” global_colors_info=”{}”][et_pb_blurb image=”https:\/\/www.fideltech.com\/case-studies\/wp-content\/uploads\/2025\/05\/Cultural-Appropriateness.png” alt=”Complex Upgrade Path” icon_alignment=”left” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”] The legacy servers were running outdated Windows Server versions that could not be directly upgraded to Windows Server 2025. A multi-stage upgrade strategy was necessary.<\/p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”15px|15px|15px|15px|true|true” border_width_all=”1px” global_colors_info=”{}”][et_pb_blurb image=”https:\/\/www.fideltech.com\/case-studies\/wp-content\/uploads\/2025\/05\/Odd-Hour-Operations.png” alt=”Zero Downtime Requirement” icon_alignment=”left” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”] The migration needed to be completed without interrupting ongoing banking operations.<\/p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.18.0″ _module_preset=”default” custom_padding=”15px|15px|15px|15px|true|true” border_width_all=”1px” global_colors_info=”{}”][et_pb_blurb image=”https:\/\/www.fideltech.com\/case-studies\/wp-content\/uploads\/2025\/05\/Lack-of-Structured-Support.png” alt=”Data Integrity Assurance” icon_alignment=”left” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”] Ensuring seamless data transfer with no data loss or corruption during the migration.<\/p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”2″ make_equal=”on” module_class=”inner-page” _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.18.0″ _module_preset=”default” custom_padding=”15px|15px|15px|15px|true|true” border_width_all=”1px” global_colors_info=”{}”][et_pb_blurb image=”https:\/\/www.fideltech.com\/case-studies\/wp-content\/uploads\/2025\/11\/Addressing-Compilation-Execution-Issues.png” alt=”Synchronization Across Systems” icon_alignment=”left” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”] Coordinating Active Directory (AD) and File Server synchronization between the old and new environments.<\/p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”15px|15px|15px|15px|true|true” border_width_all=”1px” global_colors_info=”{}”][et_pb_blurb image=”https:\/\/www.fideltech.com\/case-studies\/wp-content\/uploads\/2025\/11\/OneDrive-Training-and-Automated-Synchronization.png” alt=”Backup Management” icon_alignment=”left” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”] Managing local and cloud backups of critical data to ensure quick recovery options in case of unexpected issues.<\/p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row module_class=”inner-page” _builder_version=”4.18.0″ _module_preset=”default” custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”] Fidel approached the project with a meticulous, structured methodology to ensure a seamless transition and risk-free migration.<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ use_custom_gutter=”on” gutter_width=”2″ make_equal=”on” module_class=”inner-page” _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”15px|15px|15px|15px|true|true” border_radii=”on|15px|15px|15px|15px” box_shadow_style=”preset1″ global_colors_info=”{}”][et_pb_blurb image=”https:\/\/www.fideltech.com\/case-studies\/wp-content\/uploads\/2025\/05\/product-development-integration.png” alt=”Comprehensive System Assessment” image_icon_width=”70%” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”] Conducted an in-depth evaluation of the existing IT infrastructure, dependencies, and data volumes.<\/p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”15px|15px|15px|15px|true|true” border_radii=”on|15px|15px|15px|15px” box_shadow_style=”preset1″ global_colors_info=”{}”][et_pb_blurb image=”https:\/\/www.fideltech.com\/case-studies\/wp-content\/uploads\/2025\/05\/user-training-support.png” alt=”Hardware Procurement and Configuration” image_icon_width=”70%” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”] Deployed latest-generation servers optimized for performance, scalability, and security to support Windows Server 2025.<\/p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”15px|15px|15px|15px|true|true” border_radii=”on|15px|15px|15px|15px” box_shadow_style=”preset1″ global_colors_info=”{}”][et_pb_blurb image=”https:\/\/www.fideltech.com\/case-studies\/wp-content\/uploads\/2025\/05\/continual-monitoring-of-system-administration.png” alt=”Multi-Stage Migration Planning” image_icon_width=”70%” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”] Designed and implemented a phased migration strategy to overcome direct upgrade limitations.<\/p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ use_custom_gutter=”on” gutter_width=”2″ make_equal=”on” module_class=”inner-page” _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”15px|15px|15px|15px|true|true” border_radii=”on|15px|15px|15px|15px” box_shadow_style=”preset1″ global_colors_info=”{}”][et_pb_blurb image=”https:\/\/www.fideltech.com\/case-studies\/wp-content\/uploads\/2025\/11\/windows-azure-development.png” alt=”Deployment of Windows Server 2025″ image_icon_width=”70%” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”] Installed and configured Windows Server 2025 with the necessary AD roles and services.<\/p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”15px|15px|15px|15px|true|true” border_radii=”on|15px|15px|15px|15px” box_shadow_style=”preset1″ global_colors_info=”{}”][et_pb_blurb image=”https:\/\/www.fideltech.com\/case-studies\/wp-content\/uploads\/2025\/11\/Efficient-Data-Migration-Tools.png” alt=”Efficient Data Migration Tools” image_icon_width=”70%” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”] Utilized advanced tools and utilities, including:<\/p>\n Performed full system and configuration backups prior to migration, and configured Azure Cloud backups for offsite data safety.<\/p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ use_custom_gutter=”on” gutter_width=”2″ make_equal=”on” module_class=”inner-page” _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”15px|15px|15px|15px|true|true” border_radii=”on|15px|15px|15px|15px” box_shadow_style=”preset1″ global_colors_info=”{}”][et_pb_blurb image=”https:\/\/www.fideltech.com\/case-studies\/wp-content\/uploads\/2025\/11\/tailored-software-is-secure.png” alt=”Security Hardening” image_icon_width=”70%” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”] Applied industry-standard security parameters and compliance policies to the new environment.<\/p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”15px|15px|15px|15px|true|true” border_radii=”on|15px|15px|15px|15px” box_shadow_style=”preset1″ global_colors_info=”{}”][et_pb_blurb image=”https:\/\/www.fideltech.com\/case-studies\/wp-content\/uploads\/2025\/11\/legacy-software-migration.png” alt=”Post-Migration Audit Support” image_icon_width=”70%” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”] Assisted the client during an external security audit and provided remediation for all identified vulnerabilities.<\/p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”15px|15px|15px|15px|true|true” border_radii=”on|15px|15px|15px|15px” box_shadow_style=”preset1″ global_colors_info=”{}”][et_pb_blurb image=”https:\/\/www.fideltech.com\/case-studies\/wp-content\/uploads\/2025\/11\/documentation-enterprise-application.png” alt=”Documentation and Handover” image_icon_width=”70%” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”] Delivered detailed project documentation including configuration settings, migration steps, backup logs, and audit reports for future reference.<\/p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row module_class=”inner-page” _builder_version=”4.18.0″ _module_preset=”default” custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”] The project was completed successfully, achieving all key objectives with zero disruption to business operations. The outcomes included:<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”2″ make_equal=”on” module_class=”inner-page” _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”15px|15px|15px|15px|true|true” border_radii=”on|15px|15px|15px|15px” box_shadow_style=”preset1″ global_colors_info=”{}”][et_pb_blurb use_icon=”on” font_icon=”Z||divi||400″ icon_color=”#0C71C3″ icon_placement=”left” image_icon_width=”45px” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”] Successful upgrade and replacement of EOL servers without downtime.<\/p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”15px|15px|15px|15px|true|true” border_radii=”on|15px|15px|15px|15px” box_shadow_style=”preset1″ global_colors_info=”{}”][et_pb_blurb use_icon=”on” font_icon=”Z||divi||400″ icon_color=”#0C71C3″ icon_placement=”left” image_icon_width=”45px” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”] Enhanced system performance, scalability, and reliability on the new infrastructure.<\/p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”2″ make_equal=”on” module_class=”inner-page” _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”15px|15px|15px|15px|true|true” border_radii=”on|15px|15px|15px|15px” box_shadow_style=”preset1″ global_colors_info=”{}”][et_pb_blurb use_icon=”on” font_icon=”Z||divi||400″ icon_color=”#0C71C3″ icon_placement=”left” image_icon_width=”45px” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”] Improved cybersecurity framework through OS hardening, updated security configurations, and Azure backup integration.<\/p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”15px|15px|15px|15px|true|true” border_radii=”on|15px|15px|15px|15px” box_shadow_style=”preset1″ global_colors_info=”{}”][et_pb_blurb use_icon=”on” font_icon=”Z||divi||400″ icon_color=”#0C71C3″ icon_placement=”left” image_icon_width=”45px” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”] External security audit completed successfully, with all findings resolved.<\/p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”2″ make_equal=”on” module_class=”inner-page” _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”15px|15px|15px|15px|true|true” border_radii=”on|15px|15px|15px|15px” box_shadow_style=”preset1″ global_colors_info=”{}”][et_pb_blurb use_icon=”on” font_icon=”Z||divi||400″ icon_color=”#0C71C3″ icon_placement=”left” image_icon_width=”45px” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”] Zero business interruption during and after the migration process.<\/p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”15px|15px|15px|15px|true|true” border_radii=”on|15px|15px|15px|15px” box_shadow_style=”preset1″ global_colors_info=”{}”][et_pb_blurb use_icon=”on” font_icon=”Z||divi||400″ icon_color=”#0C71C3″ icon_placement=”left” image_icon_width=”45px” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”] The client expressed complete satisfaction with the project execution, citing improved system stability and comprehensive documentation support.<\/p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row module_class=”inner-page” _builder_version=”4.18.0″ _module_preset=”default” custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”] Fidel specializes in providing end-to-end infrastructure modernization, migration, and security solutions tailored to your business needs. Whether you\u2019re looking to upgrade your IT environment, strengthen data security, or ensure seamless business continuity\u2014our team can help. If you found this case study similar to your requirement OR interested to get our services, please connect with us using form. We will be happy to respond.<\/p>[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”] <\/span><\/p>\n 03-6261-3309<\/a><\/p>\n <\/span><\/p>\nClient Requirements<\/h2>\n
\n
Bank IT Infra Support Japan Project Details<\/h2>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ use_custom_gutter=”on” gutter_width=”2″ make_equal=”on” module_class=”inner-page” _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”15px|15px|15px|15px|true|true” border_radii=”on|15px|15px|15px|15px” box_shadow_style=”preset1″ global_colors_info=”{}”][et_pb_blurb alt=”Creating Reliable Test Data for Company Profiles” icon_alignment=”left” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]
\n
Challenges<\/h2>\n
Complex Upgrade Path<\/h3>\n
Zero Downtime Requirement<\/h3>\n
Data Integrity Assurance<\/h3>\n
Synchronization Across Systems<\/h3>\n
Backup Management<\/h3>\n
Bank Infrastructure Solutions Provided<\/h2>\n
Comprehensive System Assessment<\/h3>\n
Hardware Procurement and Configuration<\/h3>\n
Multi-Stage Migration Planning<\/h3>\n
Deployment of Windows Server 2025<\/h3>\n
Efficient Data Migration Tools<\/h3>\n
\n
Data Security and Backup<\/h3>\n
Security Hardening<\/h3>\n
Post-Migration Audit Support<\/h3>\n
Documentation and Handover<\/h3>\n
Secure Banking IT Infrastructure Results<\/h2>\n
Seamless Migration<\/h4>\n
Improved Performance<\/h4>\n
Stronger Security Posture<\/h4>\n
Regulatory Compliance<\/h4>\n
Operational Continuity<\/h4>\n
Client Satisfaction<\/h4>\n
Contact Us for Bank IT Modernization<\/h2>\n
Get in touch with us today at salesfidel@fideltech.com<\/a> to learn how Fidel can help modernize your infrastructure with minimal risk and maximum efficiency.<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Section” module_class=”footer-cnt” _builder_version=”4.27.4″ _module_preset=”default” background_color=”#103e66″ custom_margin=”||-27px||false|false” custom_padding=”||30px||false|false” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.19.5″ _module_preset=”default” custom_margin=”||3px|||” global_colors_info=”{}”]Is this Case Study interests you?<\/h2>\n
<\/i>Call us<\/h3>\n
<\/i> Email us<\/h3>\n