AWS Managed Services – What to Look For Before Outsourcing
Outsourcing AWS managed services is one of the most effective ways to leverage the several benefits of shifting to cloud computing with AWS. It relieves you from the routine operational concerns of AWS management, does not require you to develop AWS managed infrastructure, saves time and money, and also help you focus on the core aspects of your business.
However, you reap these benefits only when you choose the best AWS managed service provider for your business. So, if you are looking forward to outsourcing AWS managed services to get maximum value for your investment, consider the following factors before you make a choice.
6 Factors to consider Before choosing an AWS Managed Service Provider
Making an informed choice isn’t a challenge if you know what parameters to gauge the service provider. So, while discussing things with your prospective AWS managed service company, ensure that you consider the following common elements and discuss the project-specific aspects.
1. Infrastructural Management Expertise and Proactiveness
Achieving AWS expertise, or hiring full-time AWS specialists takes time, and proves expensive. Outsourcing AWS to a specialized service provider relieves you from both these tasks.
However, the AWS service vendor you choose must have the ability to manage your infrastructure well. The company should have resources that possess expertise in various areas, including resource optimization, system configuration, access control, disaster recovery, security and patch management, automation, etc. to enable a comprehensive AWS managed services proposition.
2. Managing Cloud Operations
Now, infrastructural expertise isn’t the only factor determining an AWS service provider’s knowledge and relevance in case of a particular project. People and processes also matter. So, one of the most significant and common aspects to evaluate the vendor on is the company’s AWS expertise and AWS process. Your prospective AWS partner must have certified AWS specialists with well-defined roles, and the ability to develop project-specific AWS processes to optimize its benefits.
3. Change Support and Scalability
With business and customers, the cloud too keeps changing and evolving. Besides, business growth and scalability support are other concerns to look for while choosing an AWS service provider choice.
So first, the outsourcing company and its AWS specialist resources must have the capability and approach to evolve with technology and apply it to your business’s benefit.
Secondly, the outsourcing company must be able to scale its AWS support and align it with the growth of your business. It will help you ensure continuous, and consistent AWS managed services throughout
4. Outsourcing must help you save costs.
Practically, outsourcing something is useless if the cost of outsourcing outweighs the cost of building an in-house infrastructure and resources. AWS is not an exception to it. To ensure this, you must ask the vendor, or have your team prepare a report that shows a reasonable comparison of insourcing and outsourcing costs. But, don’t compromise on the required services and quality to control costs.
5. Contracts and Agreements
This constitutes a crucial concern, as this paperwork defines the scope of responsibilities and determines the Service Level Agreements, future growth, and technical aspects of the project.
So, while you sit to discuss and prepare such agreements, make sure that you involve your IT team, especially in defining the service levels. Your IT team will be in a better position to know what services and resources to demand to serve the purpose of outsourcing and without incurring internal resources of the company for the project.
Your contract must comprise clear expectations and demands about factors such as availability of resources, data access and ownership, response times of the vendor, availability of technical support, and its levels, disaster recovery, and many others. Your IT can decide on all these concerns, and you can review it at the end to ensure you get everything that your business requires.
All in all, ensure that you’ve got a clear contract with every point clarified on both sides to avoid service issues, refusals, etc. It will help you optimize the benefits of AWS and its benefits.
6. The Experience, Skills, and Reputation the AWS Service Provider
These are equally crucial aspects that give you an idea of the capabilities of the service provider and its reputation on the market. A brief discussion with a few of its key clients can help you in this regard. It will help you get real-time feedback, and also compute the company’s customer satisfaction levels, and the success rate with companies that have outsourced their AWS projects to this one.
Partnering with Fideltech for Outsourced AWS Managed Services
Fideltech is a Japan-based global IT enterprise. The company employs the best resources in terms of the human workforce and the technology stack to give its clients a competitive technological edge.
With over a decade of experience in IT and cloud computing services, Fidel has worked with a range of companies across diverse business domains. Besides, it has handled a wide range of AWS managed service projects for an extensive range of clientele. Connect with Fideltech at 03-6261-3309, or write an email at salesfidel@fideltech.com for an in-depth discussion of your AWS requirement.
Ref. No- FTB08201108