Fidel Recognized by NTT Communications

Fidel Recognized by NTT Communications for Exceptional IT Support and Solutions

17/12/2024

Fidel is proud to announce that we have been recognized by our esteemed client, NTT Communications, for our contributions to ServiceNow solutions, infrastructure and network (Palo Alto Networks) support and onsite consulting services.

Our achievements have been possible with the unwavering efforts and seamless collaboration of our onsite Japan and offshore India teams, they ensured the successful delivery of key projects and ongoing support for our client’s business operations.

NTT Communications has acknowledged Fidel’s exceptional performance in the following areas:
ServiceNow – The offshore team successfully delivered a customized ServiceNow solution tailored to the client’s specific needs, streamlining workflows and enhancing operational efficiency.

Infrastructure and Network Support – The onsite team provided expert support for the client’s network infrastructure, ensuring optimal performance and security through the utilization of Palo Alto Networks technologies.

Our offshore team’s expertise in ServiceNow enabled the client to adopt cutting-edge IT service management practices, while our onsite team’s commitment to infrastructure and network support ensured that critical systems remained operational at all times. Together, they overcame geographical boundaries and time zone differences to deliver a unified, impactful solution.

We extend our heartfelt gratitude to the team at NTT Communications for their unwavering support and trust throughout this journey. Their active participation and insightful feedback were instrumental in the success of these initiatives. This recognition reflects the strong partnership we have cultivated and the shared vision for achieving excellence in every endeavor.

This recognition inspires us to continue delivering exceptional services to our clients. Our focus remains on fostering innovation, building strong partnerships and empowering our teams to achieve excellence.

To know more and connect with Fidel, reach us at: salesfidel@fideltech.com.

Ref. No. – FTN12241054

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