Case Studies
Bank IT Infra Support Japan: Seamless Server Upgrade and Migration Japan Case Study
About the Client Bank IT Infra Support Japan - The client is a prominent banking organization with a strong presence across multiple regions,...
Digital Transformation Case Study of English-Japanese Bilingual Job Portal
Client Overview Digital transformation case study - The client is a leading recruitment advertising platform that specializes in connecting...
Mass upload data processing in Infor SyteLine – Case study
About the Client : The client leads the future eco-friendly energy industry by developing distinguished materials and next-generation provides...
Extracting Images from Spreadsheet File
To view image reports from spreadsheet and need to display on ServiceNow UI to client its using java program on MID server and extracted...
Creating an incident with sending an E-mail
The clients wanted reports of an incidents to be created from inbound emails. Currently they have a various modules enabled in the service now. The...
Automation BOT for Report Generating from REDMINE
The automation is used to make our work easier. The world is moving forward to using different technologies. Fidel is providing the solution with...
Importing CSV file which isn’t in standard tabular format
A leading multinational company uses various software’s and systems which generate reports in different formats. The company needed to implement a...
HR Onboarding Workflow
Requirement HR Onboarding module. Create a custom workflow to match the client’s process. Level 1 approval Level 2 approval Manage events Manage...
Importing multiple data file (XLS/CSV) in ServiceNow Tables
With our scheduled script each data Source have their Scheduled Import Set to import the data in file attachment to the targeted table. Challenges...
Resource Utilization Data Collection Workflow
Requirement Create custom modules and workflows to collect data to calculate resource utilization. Employees work timesheet is present in private...
Pre Activity – Demand Management Workflow
Requirement Manage pre-activities for Demand Management. User will send a request through a public form. The request will go to the Department Head...
ServiceNow Reports Export to PDF for Smarter Report Scheduling
The ServiceNow reports are the visualization of your data that you can share with users on dashboards and service portals, export to PDF using...
Technical Catalogs Translation
Customer : An industry leader in Factory Automation Machine Industry that supplies mechanical components for factory automation, press die and...
Translation of Mobile OS in 11 Indian Languages
About the client A Chinese multinational group that ventures in consumer electronics, automobiles, film, and other businesses. Problem Needed to...











