Digital Transformation Case Study of English-Japanese Bilingual Job Portal
Client Overview
Digital transformation case study – The client is a leading recruitment advertising platform that specializes in connecting employers with bilingual professionals. Operating primarily in the Japanese market, the platform delivers cost-effective, web-based hiring solutions through innovative internet technologies and proactive marketing strategies. It has built a strong reputation for serving a wide range of users—from job seekers and employers to staffing agencies and platform administrators.
Digital Transformation Case Study Project Overview
The primary objective was to modernize an aging legacy recruitment website by rebuilding it using contemporary technologies. This involved enhancing performance, functionality, and usability across multiple user groups, while ensuring a seamless migration of legacy data.
The new platform needed to cater effectively to four major user groups:
- Guest Users: Guest User could browse and search job listings without registering or logging in. The aim was to deliver a responsive and intuitive experience that made job exploration easy and encouraged users to engage further with the platform and eventually register for additional features.
- Job Seekers: Job Seekers had access to advanced tools like personalized job recommendations, saved searches, application history, and a user-friendly dashboard. They could receive and respond to scout messages from employers, manage applications securely, and track their job search progress with ease.
- Company Users: Employers and recruiters could post job listings, search candidate resumes, send scout messages, and collaborate with internal hiring teams. The system was designed to streamline these activities while offering improved automation, control, and analytics to support better recruitment decisions.
- Administrators: Administrators handled platform operations, including scheduling automated emails, managing banners and promotional content, and responding to user inquiries. The enhanced admin interface allowed for flexible, real-time control over branding, communication, and system maintenance tasks.
Testing & Execution
A strong focus was placed on ensuring quality and stability throughout development. The testing team implemented a structured strategy that spanned multiple devices and browsers.
- More than 5,500 test cases were developed, covering all core functionalities and workflows.
- Testing included desktop, tablet, and mobile devices (iOS and Android).
- Cross-browser testing was performed to ensure consistent performance on Chrome, Firefox, Safari, and Edge.
- Over 800 defects were logged during testing cycles and resolved collaboratively with the development team, leading to a highly stable release.
Key Challenges
Creating Reliable Test Data for Company Profiles
To fully test system functionality, the team needed a variety of realistic company profiles with authentic job and scout data.
Simulating Time-Sensitive Scenarios
Certain features—like long-duration login sessions, password recovery, and token expiration—were time-based and difficult to simulate in real-time.
Understanding Complex Workflows
Recruitment agency workflows required a deep understanding of nuanced business rules and were not fully documented.
Solution Provided for Legacy System Modernization
Scalable Test Data Generation for End-to-End Testing
More than 1,000 test company profiles were generated, complete with job postings and communication records, enabling meaningful end-to-end testing.
Backend-Assisted Testing for Token Expiry and Session Flows
Collaborated with backend engineers to adjust system settings temporarily, allowing testers to replicate these scenarios without extended wait times.
Cross-Team Sessions to Decode Business Processes
The team conducted knowledge-transfer sessions, reviewed historical documentation, analyzed Figma designs, and hosted workshops with business stakeholders to map and validate all critical workflows.
Digital Transformation Results
The project delivered a modern, reliable, and user-centric recruitment platform with several key achievements:
A high-performance application was successfully launched on time, meeting all functional and technical requirements.
The complete migration of legacy data was conducted securely, ensuring data integrity and continuity for all users.
The new UI/UX design offered a refreshed, modern look with improved accessibility and intuitive navigation.
A decoupled, flexible admin interface was implemented, giving administrators greater control over content, email scheduling, and site branding.
Connect with Fidel for Digital Transformation Services
This successful modernization effort transformed a dated legacy system into a robust, scalable, and user-friendly recruitment platform. The project not only delivered technical improvements but also significantly enhanced the user experience across all roles. By leveraging thoughtful design, rigorous testing, and strong collaboration with stakeholders, the platform is now well-equipped to support future growth, evolving user needs, and the dynamic demands of the digital recruitment space.
Connect with Fidel for digital transformation services at infofidel@fideltech.com.