Capabilities
Fidel Technologies works closely with local Japanese and global clients and helps them with technology and Japanese related support in Japan.
Fidel can deliver with following capabilities
Project Management / Local Support / Staffing for IT projects
- Gathering requirements with local clients for offshore-driven projects
- In-house English and Japanese capabilities to deliver
- Project management and local support
- Hiring of staff on behalf of clients and dispatch at clients
- Liaison with local Japanese partners and ensure delivery of products and services
Localization / Translation / L1 support / Japanese and English language capabilities
- Localization of UI and user manuals for clients planning to sell their software solutions in Japan.
- In-house native Japanese translators with a huge database of pre-vetted native Japanese translators
- Online interpretation for English and technology support in Asia and other countries
Technology Implementation / Managed Services
- In-house technology team to support solution implementation / Cloud Support
- L1-L2 support and managed services (desktop / network / cloud support)
- Engineer-As-a-Service (SAP / ServiceNow / other technologies)