ServiceNow Reseller Partner
Fidel stands out as a provider of ServiceNow solutions in Japan, offering unparalleled expertise and support to optimize your business processes
Fidel is an authorized ServiceNow Reseller and Implementation Partner in Japan. If you are considering Digital Transformation of your legacy systems, ServiceNow is the ideal solution. It is the ideal solution for big as well as small organizations. We can provide ServiceNow licenses after carefully studying your requirements.
Fidel stands out as our engagement can start with a study and consultation about the right ServiceNow installation for your needs. Our expertise allows us to deliver exceptional value to businesses looking to transform their digital operations. We focus on providing tailored solutions that align with our clients’ strategic objectives, empowering them to maximize the potential of the ServiceNow platform.
Our team of experts is well- qualified to understand and automate your organization’s digital services and processes. By streamlining workflows and enhancing efficiency, we help businesses gain a competitive edge in today’s fast-paced digital landscape.
Expertise in ServiceNow Solutions As a Best ServiceNow Partner
As a ServiceNow reseller partner, Fidel specializes in helping clients adopt various ServiceNow solutions tailored to their unique business needs. Our comprehensive service offerings include:
App Engine
Application Portfolio Management
Customer Service Management
Field Service Management
Hardware Asset Management
Human Resources
ITOM Visibility
ITSM Standard
Software Asset Management
What Sets Fidel Apart As a ServiceNow Services Partner
Here are the key reasons why Fidel is the right choice for your ServiceNow journey:
Deep Expertise in the Japanese Market
Fidel brings in-depth knowledge of Japan’s business landscape, making us a strategic ServiceNow partner in the region. With extensive experience working with Japanese enterprises, we deliver solutions that are not only technically robust but also culturally and operationally aligned with local market needs.
Comprehensive End-to-End ServiceNow Solutions
We provide a complete suite of ServiceNow services, covering everything from initial consultation and strategic planning to deployment, customization, training, and ongoing support. Our holistic approach ensures a seamless experience, offering businesses a single, reliable partner for all their ServiceNow needs.
Industry-Specific Customization
Understanding that every industry has unique challenges, Fidel delivers tailored ServiceNow solutions that address sector-specific needs. Whether it’s IT, manufacturing, finance, or healthcare, we customize workflows, automation, and integrations to maximize efficiency and business value.
Full Support Until Operational Readiness
Our commitment doesn’t end with deployment—we provide ongoing support until your ServiceNow platform is fully operational and your licenses are functioning seamlessly. From troubleshooting and configuration adjustments to user training, we ensure a smooth transition and long-term efficiency for your business.
Transform Your Business with Fidel and ServiceNow
Whether you are looking to improve IT service delivery, optimize field operations or transform customer service, Fidel has the knowledge and capabilities to guide you through every step of your ServiceNow journey. Our commitment to excellence ensures that our clients receive the highest quality of service and support, driving sustainable business success.
ServiceNow Partner Insights
ServiceNow Reseller Partner FAQs
Does Fidel provide ServiceNow licensing in Japan?
Yes, Fidel is an authorized ServiceNow reseller partner in Japan, offering licensing services to meet your business needs.
What types of ServiceNow licenses does Fidel offer?
Fidel offers a range of ServiceNow licenses tailored to various user roles and organizational requirements, including:
Fulfiller Licenses, Approver Licenses, Requester Licenses.
Additionally, we provide licenses for specific ServiceNow modules, including IT Service Management (ITSM), IT Operations Management (ITOM), Customer Service Management (CSM) and more.
Can Fidel assist with upgrading existing ServiceNow licenses?
Yes, Fidel offers support for upgrading your current ServiceNow licenses. Our team will assess your evolving business requirements and guide you through the process to ensure your licensing aligns with your operational needs.
Does Fidel provide support for ServiceNow implementation and customization?
Absolutely. As a comprehensive ServiceNow partner, Fidel offers end-to-end services, including implementation, customization, integration, and ongoing support to ensure the platform aligns perfectly with your business processes.
Is bilingual support available for ServiceNow services?
Yes, Fidel provides bilingual support in both Japanese and English, facilitating seamless communication and effective project execution for clients operating in Japan.
What industries does Fidel serve with its ServiceNow solutions?
Fidel caters to a diverse range of industries, including IT, manufacturing, finance, healthcare, and more, delivering tailored ServiceNow solutions that address sector-specific challenges.
How can I contact Fidel for ServiceNow licensing and services?
You can reach out to Fidel through our contact page on the website or email us directly at salesfidel@fideltech.com. Our team is ready to assist you with your ServiceNow needs.
Get in Touch with Fidel – an Authorized ServiceNow Partner Japan
Fidel is an authorized ServiceNow Partner in Japan. For more information and to connect with Fidel, please reach us at: salesfidel@fideltech.com.