Your Trusted ServiceNow Partner in Japan
Get support for your ServiceNow projects or developer team. We work with existing setups as well as new installation consulting and licensing. End-to-end ServiceNow requirements covered.
Fidel is an authorized ServiceNow Implementation and Reseller Partner in Japan. If you’re looking to digitally transform your legacy systems, ServiceNow is the perfect solution for organizations of all sizes. We offer tailored ServiceNow services with skilled resources.
At Fidel, our range of services is tailored to meet the diverse needs of organizations across industries. Whether you’re looking to implement, resell or consult on ServiceNow solutions, Fidel is here to guide you every step of the way.

Fidel’s ServiceNow Partner Solutions
At Fidel, we provide end-to-end ServiceNow solutions tailored to the needs of businesses in Japan. As a trusted ServiceNow partner, we offer licensing, implementation, consulting, development and support services along with skilled developers to help organizations maximize the value of their ServiceNow investments.

ServiceNow Support

ServiceNow Resources for Japan

ServiceNow Development

Partner ServiceNow – Implementation

ServiceNow Consulting

ServiceNow Reseller Partner
Our Expertise

ServiceNow Automation
Optimize business processes with end-to-end automation. Improve efficiency and reduce manual effort through streamlined workflows, IT operations, service desk tasks, security processes and robotic automation.

Security Operations (SecOps)
Proactively manage security incidents and vulnerabilities from a unified platform. Gain a holistic view of your security landscape by consolidating threat intelligence from multiple sources.

Governance, Risk and Compliance (GRC)
Enhance decision-making with real-time visibility into business risks. Transform policy and compliance management through continuous monitoring and process automation.

Customer Service Management (CSM)
Redefine customer service delivery with self-service portals. Improve customer satisfaction by providing quick access to information and streamlining case resolution.

Configuration Management Database (CMDB)
Track and manage IT configurations efficiently from a centralized platform. Understand the relationships between IT components and services to ensure a stable and well-maintained IT environment.

IT Service Management (ITSM)
Take complete control of your IT services with a structured approach to service delivery. Improve employee experience and boost productivity through efficient incident, problem, and change management.

IT Operations Management (ITOM)
Streamline IT operations with full visibility into infrastructure and dependencies. Minimize manual effort, enhance efficiency, and ensure seamless service availability through automation.

Service Portal
Provide users with a seamless self-service experience through a personalized and intuitive interface. Enable faster issue resolution and improve accessibility to IT and business services.

HR Service Delivery (HRSD)
Streamline HR workflows and improve employee experiences with automated service requests, case management and efficient knowledge sharing.
Benefits of Partnering with Fidel for ServiceNow Japan Services
Choosing Fidel as your partner for ServiceNow services brings a multitude of benefits:
In-Depth Expertise
As a ServiceNow services partner, we possess a thorough understanding of ServiceNow products, modules and industry use cases, enabling us to offer well-rounded solutions.
Tailored Strategies
Our tailored approach ensures that every ServiceNow solution we provide is customized to support your business’s growth and operational goals.
Ongoing Support
Beyond implementation, we offer post-deployment support and continuous monitoring to help your organization keep up with evolving needs and maximize the value of your investment.
Connect with Fidel,
Leading ServiceNow Partner Japan
As a trusted partner for ServiceNow services in Japan, Fidel is dedicated to empowering businesses with solutions that drive efficiency, collaboration and digital innovation. Whether you are a large enterprise or a growing business, our offerings ensures that your goals are met with the highest standards of service.

We Provide ServiceNow Skilled Resources
Fidel provides skilled ServiceNow professionals to help you optimize, automate, and manage your ServiceNow platform effectively.
- ServiceNow Architect – Designs and oversees the implementation of ServiceNow solutions, ensuring they align with business objectives and best practices.
- ServiceNow Developers – Builds, customizes and configures ServiceNow applications to meet specific business needs.
- ServiceNow Administrator – Manages system configurations, user roles, workflows, and overall platform maintenance.
- ServiceNow Consultant – Provides expert guidance on implementing and optimizing ServiceNow solutions for business efficiency.
- ServiceNow Implementation Specialist – Leads and executes end-to-end ServiceNow deployments, ensuring seamless integration with existing systems.
- ServiceNow Automation Engineer – Designs and implements automation solutions within ServiceNow, streamlining workflows and reducing manual tasks.
- ServiceNow RPA Specialist – Integrates Robotic Process Automation (RPA) with ServiceNow to enhance process efficiency and minimize human intervention.
Get in touch with Fidel to find the right ServiceNow experts for your business needs.
Why Choose Fidel as Your ServiceNow Services Partner?
Fidel stands out as a reliable ServiceNow Partner Japan for several reasons:

Extensive Experience
With years of expertise in delivering high-quality IT solutions, we bring valuable insights and proven methodologies to all our ServiceNow projects.

Customer-Centric Approach
We prioritize understanding our clients’ specific requirements and creating customized ServiceNow solutions that align with their unique business goals.

Strong Japanese Market Expertise
We have extensive experience working with Japanese companies, enabling us to deliver solutions that are technically advanced and aligned with local cultural and operational requirements.

Flexible Project Engagement
Whether it’s a one-day task or a six-month-long implementation, we cater to projects of all sizes with the same level of dedication and expertise. Our flexible engagement model ensures seamless execution, regardless of project duration.
Insights
Get in Touch with Fidel for ServiceNow Japan Support
Contact us today to learn more about how our ServiceNow partner services can support your business’s digital journey. For more information and to connect with Fidel, please reach us at: salesfidel@fideltech.com.